Terms of Service
Last Updated: January 9, 2025
Welcome to Orion Wellness Incorporated (“we,” “our,” or “us”). By accessing or using our services, including our website, therapy sessions, workshops, and related offerings, you agree to the following Terms of Service. Please read these terms carefully before engaging with our services.
Services Provided
We provide counseling and therapy services, including in-person and virtual sessions, workshops, and resources to support mental health and well-being. Our services are governed by applicable laws and professional standards, including those set forth by the Manitoba College of Social Workers (MCSW).
Eligibility
By using our services, you confirm that:
You are at least 18 years old or have parental/guardian consent for therapy services if under 18.
You have the legal capacity to enter into these terms.
Appointments and Cancellations
Booking: Sessions must be scheduled in advance and confirmed through our online booking system or by contacting us directly.
Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
Lateness: If you are late for a session, the session will still end at the scheduled time to accommodate subsequent appointments.
Confidentiality
We uphold strict confidentiality in accordance with Canadian privacy laws and MCSW Standards of Practice. Exceptions to confidentiality include, but are not limited to:
Risks of imminent harm to yourself or others.
Court orders or legal obligations to disclose information.
Situations outlined in our Privacy Policy.
Fees and Payments
Session Fees: Fees for services will be disclosed at the time of booking.
Payment: Payment is required at the time of service. Accepted methods include credit card, e-transfer, or other agreed-upon payment options.
Outstanding Balances: Unpaid fees may be forwarded to a collection agency if necessary.
Use of Website and Online Services
Our website and online platforms are provided for informational purposes and booking services.
Unauthorized use of our website, such as hacking or transmitting harmful content, is strictly prohibited.
We do not guarantee uninterrupted access to our website and are not liable for technical issues.
Liability Disclaimer
Our services are provided to support your mental health and well-being. However, they do not replace medical or psychiatric care.
We are not liable for any damages or losses arising from the use of our services or failure to meet your specific expectations.
Intellectual Property
All content on our website, including text, images, logos, and resources, is the intellectual property of Orion Wellness Incorporated and is protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited.
Termination of Services
We reserve the right to terminate or refuse services at our discretion, including instances of inappropriate behavior, non-compliance with these Terms of Service, or failure to make payments.
Changes to Terms
We may update these Terms of Service periodically to reflect changes in our services or applicable laws. The most current version will be available on our website, and continued use of our services constitutes your acceptance of any updates.
Governing Law
These Terms of Service are governed by the laws of the Province of Manitoba, Canada, and any disputes will be resolved within its jurisdiction.
Additional Service Areas
Orion Wellness Incorporated provides services to clients in Alberta, Ontario, and Saskatchewan. We comply with the rules and regulations of the respective professional bodies in these provinces, including the Alberta College of Social Workers, Ontario College of Social Workers and Social Service Workers, and Saskatchewan Association of Social Workers.
Contact Us
If you have questions or concerns about these Terms of Service, please contact us:
Orion Wellness Incorporated
Email: liezel@orionwellness.ca
Phone: 204-202-3323